Do you find others hard to read?

Nicki Robson • April 6, 2021

As I stared out of the window this morning after a zoom training session, it made me think on how difficult it can be to read others on Zoom/Facetime/Teams to name a few. This is normally a skill I pride myself on.


Working in learning and development for so long you pick up on people’s body language, how their writing notes down, eye contact, facial expressions etc. Every little facet combines to give me a viewpoint on whether something I am discussing is resonating or not. It allows me to change the way I’m delivering training or coaching. You can argue that I can still see the facial expressions which should give me a clue right…! Well I’ve found that’s not always the case. So, I find myself looking intently at the screen trying to not scare the participants!


For managers out there, this should be a little easier if you’ve been working with members of your team prior to lockdown but for those of you like me who may have only met people via zoom and only see the head and shoulders, here’s a little tip from our managers toolkit on Adaptability.


If you find it hard to read others, you need to pay attention to how they behave and tune in to what is going on inside. Pay close attention to what people say or do, where their focus is and what their style is. Everyone is different, so don’t try to fight their style but look and listen to cues and adapt your own style to suit.


Here are some questions you may want to keep in mind:

Are they passionate about something or do they emphasise certain things? Do they want detailed facts or are they better with high level concepts? Do you know what their profile is and consequently, have an idea of how they might react? Thinking about these aspects will put you in better control of the interaction and lead to better outcomes.


If you want to find out more on Adaptability or want to know more about our manager’s toolkit, call our office – 01530 447441 or email us – info@breedonconsulting.co.uk

By Sharon Keevins April 26, 2022
As full-time remote working comes to an end, returning to the office can be a daunting prospect for many. Keeping employees engaged and motivated will be a key challenge for businesses in 2022. We have received an influx of questions from employers looking for advice on how to re-engage employees as they venture back to the workplace post-pandemic. Employers must reconsider how to re-engage staff to help prevent high staff turnover, competition poaching employees, high levels of absence and reduced productivity. Reintroducing employees who have been used to working at home brings with it a new set of challenges. As workers have become accustomed to a different environment its extremely important to engage with them effectively on return to the workplace – the impact of this transition can be reduced by following our one-to-one advice. According to Gallup, 202% of companies with engaged employees outperform those without therefore, the team have outlined five key areas that businesses can focus upon to ensure staff remain confident and thrive in 2022. 1. Communicate the overall business strategy It’s vital that on return to the workplace staff understand your business position and strategy clearly following the impact of Covid-19. It can be a worrying time for employees, with questions around how the business is performing and in turn how that may affect their position and flexibility. Be transparent, effectively communicate any changes and share any future business plans or goals. This will directly correspond to how their role adds value within the wider commercial setting and allow the employee to feel respected and involved. 2. Relay role expectations and opportunities for progression Outline clear responsibilities to staff, monthly expectations, and if appropriate, re-communicate clear KPIs - allowing performance to be measured effectively by both the business and individual. Communicate any career opportunities and consider providing training. This should help to re-establish motivation, clarity and confidence within the workplace. 3. Have fun After such a long period, it can be a daunting prospect for employees to accustom themselves to a sociable office environment and work alongside colleagues again. Putting together a calendar of activities and events will aid an employee’s adjustment. Think about activities that will unite your team – perhaps a common interest such as a Friday cake club or a team day out. It will help boost team morale and can be a great incentive for employees to socialise and talk about things other than work. 4. Create a safe space to share Many employees have become accustomed to the benefits of working from home such less commuting time and more autonomy, therefore staff will require levels of flexibility and support returning to the workplace. Creating a safe space for employees to share any concerns or needs they may have, will be essential in 2022. Consider sending out anonymous surveys or creating a staff forum where workers feel able to share their worries. 5. Adapt and update the working environment Adapting to sitting at a desk daily when it’s become a norm to work from the comfort of your sofa could encourage a shift in how we perceive the office environment. Consider adding a ‘breakout’ area for individuals to work on laptops and ensure there is a space to eat lunch away from their desk. Factors such as increased interruptions and noise could be unsettling, so provide quiet areas for working. Also consider allowing employees to wear headphones if this wasn’t in your policy previously. We are offering free 15-minute consultations for employers to talk about how best to deal with re-engaging employees back into the workplace. Call us to book your 15 minute consultation.
By Sharon Keevins January 27, 2022
While there isnt a strict yes or no answer to if employers can refuse sick pay for unvaccinated staff required to self isolate, it seems some big name businesses have already took their stance on the subject. Next, Ocado, Ikea and Morrisons have all implemented the no sick pay, if not vaxxed rule. Check out the links below to have a read.
By Nicki Robson January 27, 2022
Want to know what has been keeping us busy? We have decided to share with you our Top 3 topics each month: December Internal movers and new starters Probation reviews Resignations Following the economic uncertainty over the past 2 years, due to COVID-19, when employees were staying put in their roles, it is clear that employees are now feeling more confident with the situation, enabling them to re-focus on their careers. November  Grievance Contracts and Handbook Learning and Development There has been a real shift in employee’s opting to take issues further, whether that be internally via the appeals process or raising a formal grievance, or externally, by raising a tribunal claim. We believe that COVID-19 has had a significant impact on this over the past 2 years, with employees previously being more accepting of outcomes. Employers have recognised the long-term benefits of home working and hybrid working and are permanently changing their terms and conditions to accommodate this. Employers have recognised that the job market is a candidate’s market and are putting more time and effort in to developing their employees.
HR Series: Q&A with Nicki Robson
By Nicki Robson December 23, 2021
We are excited to share our new HR Series: Q&A with Nicki Robson, managing director of Breedon Consulting. The aim of the campaign is to offer complimentary advice on frequently asked questions or concerns. Nicki will be anonymously answering via a recorded Q&A at the end of each month. Check out some of the previous questions Nicki has answered! If you would like to submit a question, please click the link below to our Instagram and send us a direct message. https://bit.ly/3ASoqBK
By Nicki Robson December 23, 2021
As you may be aware Nicki was nominated for Business Woman of the Year at the Niche Business Awards 2021 and, she won! Take a look at Nicki's feature in the Niche Magazine about her win. Or to read the full article, click the link below. https://issuu.com/niche-magazine/docs/niche_magazine_issue_46
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